Terms & Conditions

  • The member needs to earn over 500 points during first two years of his enrollment in order to remain an active member and to maintain all accumulated points.
  • Benefits and points can be accumulated starting from the enrollment date, however these points can be only redeemed after the second stay.
  • The points accumulated will be valid for 24 months only from the earning date.
  • Members passport to be presented to avail his benefits
  • J-Club Passport is sole responsibility of the holder, loss or theft of the same to be reported immediately to Al Jawhara Hotel.
  • The reward points accumulated if transferred form one member account to other, will give you only 50% of the actual value of points and such transfer will be allowed only once a year. However J-Club membership benefits are non transferable.
  • Only Jawhara Hotels record will be taken into consideration when the points will be calculated and in case if there is any discrepancy, the member can reported to the hotel within 14 days from the departure date.
  • Apart from earning the points on your spent, you can even buy the points to add to your account.
  • Points will be awarded according to the amount spent on Rooms booking only directly through either online or walking will be entitled to enroll for JClub membership. Annual contracts, crew accommodation and booking through third agent are not included in the program.
  • Jawhara reserves right to cancel, add, modify delete or otherwise change any of the rules, procedures, conditions, benefits, rewards and reward levels relating to the program without any prior information to the holder.